Privacy policy.

Hatch + Mason Ltd is committed to protecting the privacy of our clients with regards to their personal data. Any personal data which we collect, record or use in any way whether it is held on paper, on computer or other media, will be safeguarded ensuring that we comply with the EU General Data Protection Regulation (GDPR) 2018. We have both an internal data protection policy as well as external website privacy policies in place which reflect the requirements of GDPR. Audits within the business are carried out to ensure compliance with these policies. 

We are also committed to ensuring compliance with regard to transportation and destruction of personal information. We fully endorse and adhere to the principles of data protection as set out in the GDPR. These principles state that personal data must be:

• Fairly and lawfully processed in a transparent way
• Collected and processed for valid purposes and not in any other way which would be incompatible with those purposes
• Adequate, relevant and not excessive
• Accurate and kept up to date
• Not kept for longer than necessary
• Processed in line with the data subject's rights
• Kept securely
• Not transferred to a country which does not have adequate data protection laws.

This Privacy Policy explains how we use any information we collect about you and forms part of our conditions of use. 

Collection of your information

The type of initial information we may collect includes your name, postal address, job title, e-mail address, telephone number so we may contact you. Project specific information to include surveys, site photography and meeting minutes are subsequently collected upon our appointment to you. 

We also gather limited information regarding how you use our website in the form of cookies. 

Use of your information

The information we gather is used for the following:

• To contact you
• To provide you with fee proposals
• To keep you informed about the progress of any active projects
• To provide you with project documents both digitally and by post
• To contact you about your opinions on our working methods and services
• To notify you about important changes or developments to our website or services
• To keep you informed about the services we offer
• For record keeping purposes

The information you provide us with is kept to enable our continued offer of the above for long as you are happy for us to do so. 

You will be able to let us know if you no longer wish to receive information from us each time you receive any of our marketing emails by following the unsubscribe link to change your preferences about what you receive or to unsubscribe completely. 

Sharing your information

Your personal details will never be shared outside of Hatch + Mason Ltd for marketing purposes. We may however use other companies to provide services to you on our behalf. These services include but are not limited to sending postal mail/emails, arranging structural services, survey information, party wall surveys and CDM 2015 support. We will only provide these companies with the information they require to perform services that we have engaged them for and they are prohibited from using that information for any other purpose. 

We may be required to disclose your information by law or where a court, the police or other enforcement agency has asked for it. 

Protection of your information

Hatch + Mason Ltd have appropriate physical and technological security measures setup to keep your information safe. Internal access to personal information is limited to employees who need to access it in order to do their jobs. This information is never transferred outside of the UK unless we are specifically instructed by you to do so. 

Online Information

From May 2011 website operators have been required to provide clear information on how cookies are used on their websites and obtain consent before activating a cookie on a user's device. Hatch + Mason Ltd use cookies on www.hatchandmason.com to collect data however our cookies do not collect any personal data which would allow us to identify an individual - the data is aggregated and anonymous. The information captured is used to track usage of the website to identify repeat visitors and determine how users interact with our site to enable us to provide a better user experience.